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Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Policies

Return Policy

Each Maison Topiaire item is made to order especially for you. To allow our small business to offer a large selection of designs, we do not maintain inventory and we do not accept returns or exchanges for change of mind, incorrect size selection, color preference, or other non-defect reasons.

Please review the product description, garment measurements, and sizing information carefully before placing your order. Each product’s Size & Fit Guide includes measurement instructions and complete garment measurements.

Defective, Damaged, or Lost Orders

It is important to us that you receive the product you ordered in the condition intended.

If your order arrives with a production defect, printing or embroidery error, an incorrect item was sent, or a shipment is lost, please contact us promptly at hello@maisontopiaire.com with your order number and a description of the issue within 10 days of receiving an order or a shipment issue occurring. We will ask you to provide photographs so that we can evaluate the problem. If we determine the mistake was made by our production partner, we will replace the damaged item at no cost to you.

Made to Order and Fulfillment

Each Maison Topiaire piece is printed or embroidered to order through our production and fulfillment partner, Apliiq. Orders are produced and dispatched through Apliiq’s U.S. facilities in Los Angeles, California, and Philadelphia, Pennsylvania. The fulfillment location depends on the items ordered and production availability. Destination references describe the inspiration behind our designs.

Production and Delivery Estimates

Please allow approximately 5–7 business days for production, followed by an estimated 1–5 business days in transit after your order ships. The estimated total delivery time is 6–12 business days.

Business days are Monday through Friday, excluding public holidays. Orders placed after 2:00 p.m. Pacific Time, on weekends, or on public holidays are counted from the next business day.

These timeframes are estimates, not guaranteed arrival dates. Artwork approvals, garment availability, production volume, and carrier delays can extend the timeline. Tracking information will be provided once your order ships.

Shipping Destinations and Charges

We currently ship within the United States. International shipping is not available at this time.

Standard shipping charges are based on the total shipment weight and are calculated at checkout. U.S. orders qualify for free standard shipping when the merchandise subtotal is $275 or more after discounts and before taxes and shipping charges.

Questions About Your Order

For questions about production, delivery, or information needed to process your order, email Maison Topiaire at hello@maisontopiaire.com. Please include your order number so we can help.

Questions Before Ordering

If you have a question about sizing, a garment, a design, or your order, please contact us before purchasing. We are happy to help you choose before ordering.

Order Changes and Cancellations

Production may begin shortly after an order is placed. If you believe you made an error in your order, contact us as soon as possible at hello@maisontopiaire.com. We cannot guarantee that an order can be changed or canceled once it has entered production.

Your Legal Rights

Nothing in our policies limit any rights or remedies available to you under applicable law, including rights relating to defective, damaged, incorrect, or undelivered merchandise.

Shipping

Made to Order and Fulfillment

Each Maison Topiaire piece is printed or embroidered to order through our production and fulfillment partner, Apliiq. Orders are produced and dispatched through Apliiq’s U.S. facilities in Los Angeles, California, and Philadelphia, Pennsylvania. The fulfillment location depends on the items ordered and production availability. Destination references describe the inspiration behind our designs.

Production and Delivery Estimates

Please allow approximately 5–7 business days for production, followed by an estimated 1–5 business days in transit after your order ships. The estimated total delivery time is 6–12 business days.

Business days are Monday through Friday, excluding public holidays. Orders placed after 2:00 p.m. Pacific Time, on weekends, or on public holidays are counted from the next business day.

These timeframes are estimates, not guaranteed arrival dates. Artwork approvals, garment availability, production volume, and carrier delays can extend the timeline. Tracking information will be provided once your order ships.

Shipping Destinations and Charges

We currently ship within the United States. International shipping is not available at this time.

Standard shipping charges are based on the total shipment weight and are calculated at checkout. U.S. orders qualify for free standard shipping when the merchandise subtotal is $275 or more after discounts and before taxes and shipping charges.

Questions About Your Order

For questions about production, delivery, or information needed to process your order, email Maison Topiaire at hello@maisontopiaire.com. Please include your order number so we can help.